(formerly
known as Ground Zero Service Manager)
Work
order and service management software for service call
tracking, customer equipment tracking, preventative
maintenance, technician and workorder scheduling and dispatch.
Due
to tremendous growth and sales of this product we have a new
dedicated website at www.ayanova.com.
This
website will be kept until all search engine updates have taken
effect.
This
information is now out of date you should go to the new website
instead.
Listed
Below is a summary of the major features in AyaNova™ service
manager software.
For
more detailed information about our service management software we
recommend you view screenshots,
download an evaluation version of
the program or the complete 84 page manual
on it's own in Windows help file format.
-
Work
order management - enter, track, print, schedule and
search all service data entered on workorders.
-
Customer
management - enter all contact information on your
clients. Clients are linked to workorders.
-
Equipment
database - Track customer owned and rental / loaner
equipment. Enter and track copy/meter counts. Display or
print a complete work order service history of each item.
-
Dispatch
management - powerful dispatching features including
dispatch by service zone, postal code, city etc.
-
Service
rates - unlimited travel and service rates.
-
Preventative
maintenance management - Schedule preventative maintenance
for clients, equipment, by model etc.
-
Dispatch
Zones - unlimited dispatch zones tied to customer record
for easy management of high volume operations.
-
Parts
management - Enter and track parts for use on service
workorders.
-
Project
management - You can create service projects and assign
workorders to them to report and track costs and billing by a
project.
-
Reporting
- Reports ranging from service management (bottom line)
information to customer phone books and equipment lists.
-
Networkable
- Compatible with any network supported by Windows 95 or
newer. Network management is designed to be easy in our
service management program. You won't need an expert.
-
Knowledgebase
- Powerful search engine for retrieving any service and other
information entered on any workorder or other screen in the
program. Quick and easy.
-
Internationalized
- Accepts and displays all date/time and currency data as
specified in your MS-Windows regional locale setting.
All printable reports are also available in ISO A4 format that
uses non-latin based language compatible fonts.
-
Customizable
reports - you can customize or create your own management
reports using Crystal Reports v7 or newer from Seagate
Software.
-
Future
features.
And
much much more.
